William Ashe opened his own office because he knew that in order to represent people the way that he wanted to, he needed to have his own space.
“Compromises in client service or how much I spoke with them or how much work I put into a given case… Unless I had my own office I knew I would be compromising on all those things. The idea behind my office was to do the best job I possibly could for for every case, getting the client the best result they could possibly get.”
You're always dealing with me.
One of the differences with the Law Offices of William Ashe is you'll never hear, “He's busy,” or, “He'll get back to you later,” or, “He'll get back to you next week.”
“You're never going to have to try and explain the problem to someone in order to even get to your lawyer. It's always going to be me. Everything about your case is going to be handled by me, and all the meetings are going to be with me. Every time you go to court it's going to be me, and I hope we get along because it's always going to be me!”
Larger law offices mean a lot of explaining your case to different people which feels very impersonal. Clients can feel baited and switched if they met with one lawyer who they thought they were going to work with and see at their court date a completely different person.
“The thing is, for me, this is a profession, a job. But for the person I'm representing, it is their life that can be at stake, whether it's going to jail or losing a job or whatever. I understand and so I'm sensitive to that. I don't ever want someone to think their case does not matter because every case is the most important case. The idea that someone's always going to be dealing with me makes me feel a lot better. I've already seen a difference in the almost year I've been open to where I don't have to put out any fires with clients because they're always dealing with me.”
Most law offices struggle because they are taking on more work than you can possibly do in a quality way.
Since Ashe is in direct control of the amount and nature of work he takes on, he has a lot of control over how the work gets done.
“Most lawyers who get sanctioned are taking on too much work, so they're careless, they're missing deadlines and not responding to people. That's exactly the opposite of how I want to do things.”
The Law Office of William Ashe is accessible on Main Street Ellsworth yet with attention to client detail and low overhead, Ashe can offer high value services for his clients.
A lot of the pretense with law has gone.
With some old school lawyers, there is a feeling that their time is almost too important to be used up meeting with clients.
“It's borderline privilege for you to be meeting with some of them, and as far as phone calls, you should expect to listen to awkward hold music for between one and three minutes. Now that there are more lawyers, as a profession, I think we're striving to be more responsive and more attuned to the needs of people than we were historically. Certainly I know I am.”
If you like the idea of an open, communicative approach to the law, the Law Offices of William Ashe might be right for your case.